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What is a locksmith call-out charge?

What a locksmith's call-out charge covers, why some adverts leave it out, and how to compare prices fairly.

By LockedPrice · Updated

What it covers

A call-out charge pays for the locksmith's time travelling to you and being available, often more at night and weekends. Labour for the job itself and any parts may be charged on top.

Locked out
For a non-destructive lockout; £180–£300+ if the lock has to be drilled and replaced (public price guides; London is often higher)
£100–£160
Lock change
£70–£125 for a euro cylinder, £140–£190 for a mortice lock (public price guides; London is often higher)
£70–£190
Anti-snap lock upgrade
Per anti-snap cylinder, fitted (public price guides; London is often higher)
£100–£150
uPVC door lock repair
Depending on whether it's a gearbox or a full multipoint lock (public price guides; London is often higher)
£90–£300
After a break-in
For emergency boarding up, plus any locks replaced (public price guides; London is often higher)
£100–£200

Why prices are hard to compare

Some adverts quote only the call-out, or only the labour, so the first number you hear can be much lower than the final bill. The only fair comparison is the total for call-out and labour, plus a range for parts.

How LockedPrice does it

Every quote on LockedPrice is one fixed price that includes call-out and labour. If parts might be needed, the locksmith shows a price range for them before you accept. There's no separate call-out charge on top.

Questions

Do locksmiths charge a call-out fee?

Many do, sometimes on top of labour and parts. Always ask for the total price before they set off.

Is the call-out charge higher at night?

Often, yes. Nights, weekends and bank holidays usually cost more.

Does LockedPrice add a call-out charge?

No. Each quote is one fixed price covering call-out and labour, with any parts shown as a range up front.

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